HAMME, May 2018
CVBA TYPOGRAFICS, with its registered office at Zwaarveld 45, 9220 HAMME, and registered in the Crossroads Bank for Enterprises under number 0431.506.379, hereinafter “TYPOGRAFICS” is committed to your privacy.
TYPOGRAFICS in principle only conducts business with other companies, "Business to Business", but collects, stores and uses personal data in the course of its daily activities.
Personal data are data that, alone or in combination, allow the identification of a person, such as a name, user name, photograph, social security number, internal registration number, number plate, postal address, telephone number, location data, online user name (such as an IP address), sound recording, etc.
The person to whom these data relate will be referred to below as the "data subject".
For example, TYPOGRAFICS uses personal data for communication with its customers (companies). In practice, such communication takes place with persons working for its customers (companies).
Since TYPOGRAFICS inter alia handles, stores and uses personal data in this way, it considers it important to provide information on (i) the data it collects, (ii) how these data are processed, (iii) for which purpose these data are used, (iv) whom the data are shared with, (v) on which basis these data are used, (vi) what rights you have and (vii) how you can exercise these rights.
This Privacy Statement applies to every purchase and use of the services or products of TYPOGRAFICS and to every relationship and contact with TYPOGRAFICS, irrespective of the duration or context in which that relationship or contact takes place, provided that the data subject has taken cognisance of this document in advance and has given his or her consent. This agreement assumes that the data subject has taken cognisance of this privacy statement in advance.
This privacy statement also sets out the TYPOGRAFICS cookie and pixel policy, so that your agreement also applies to this cookie and pixel policy.
TYPOGRAFICS collects the data the data subject has provided it with, such as:
When the data subject uses TYPOGRAFICS products for purchases or other financial transactions (e.g. when purchasing the Talent Scan using the MOLLIE payment system), TYPOGRAFICS collects information about the purchase or transaction. TYPOGRAFICS collects, among other things, payment information, such as credit or debit card number and other card information, other account and verification information, and details regarding invoicing, shipping and contact information.
TYPOGRAFICS collects information about, among other things, the way in which data subjects arrive at its website, learn of its existence and of its products and services. This includes data such as the browser type, IP address, the operating system used or the domain name of the website from which the TYPOGRAFICS website is accessed or where it is exited.
TYPOGRAFICS also collects lifestyle data such as social contacts, use of social media and communication tools, leisure activities and interests.
TYOGRAFICS receives the above information about the online activities of the data subject via its pixels or cookies (see below).
TYPOGRAFICS collects data about the user experience of the data subject who purchases its products and services, such as the most common complaints associated with the use of its products and services.
In addition, TYOGRAFICS collects data about the data subject's online purchasing and clicking behaviour, via its pixels or its cookies (see below).
TYPOGRAFICS processes your data both electronically, for example via diverse computer programmes (such as Microsoft Office and Team Leader), via websites (such as Facebook) and databases (such as online storage or storage systems), and on paper carriers, for example reports.
Cookies from TYPOGRAFICS are small files that are installed on the data subject's computer system to allow the functionalities of TYPOGRAFICS.
Pixels are small images placed on other web pages that allow TYPOGRAFICS to access the activities of the data subject on these web pages.
Both the Pixels and Cookies aim to, among other things:
Every visitor to the TYPOGRAFICS website must agree to the TYPOGRAFICS cookie and pixel policy in order to access the website. The user of the website is free to reject the cookie and pixel policies of TYPOGRAFICS by not accepting them.
If, after acceptance, the data subject no longer agrees with the cookie and pixel policy of TYPOGRAFICS, they may disable this. The internet browser allows cookies to be disabled at any time. The browser offers various options for privacy settings. For example, at any time while using the internet browser the data subject can specify that cookies (from TYPOGRAFICS) will or will not be allowed.
TYPOGRAFICS uses personal data, such as name, address, bank account number, telephone number, fax number and email address to provide its services. For example, confirmations of orders or offers delivered to the data subject, either by email, telephone or by post, and to contact the data subject in the event of changes in the delivery time or location. TYPOGRAFICS also uses personal data for feedback purposes after it has provided its products and services.
TYPOGRAFICS collects and uses personal data to create an overview of its customer base and to manage this customer base (sending invoices, customer service).
TYPOGRAFICS uses personal data to provide its customers with an appropriate product to meet their specific needs. The information collected is also used to determine, when offering certain services, whether these services should be provided locally or at a distance and to respond to specific requests, which may vary from one customer to another.
TYPOGRAFICS uses personal data to reply to the data subject it has been contacted by.
TYPOGRAFICS further uses personal data to collect contact information from its (potential) customers, suppliers and service providers and may use the data to contact them and to directly offer or present its products and services.
TYPOGRAFICS uses personal data to send marketing messages about its products, services, terms and conditions and promotions.
TYPOGRAFICS uses personal data to develop, test and improve its products and services, for example, by conducting surveys and research, testing new products and functions and solving the problems encountered. This is made possible by, among other things, the Cookies and Pixels of TYPOGRAFICS.
TYPOGRAFICS uses personal data for the performance of the employment contracts with its personnel, such as for communication with personnel or the payment of salaries.
TYPOGRAFICS uses personal data to perform its contracts with suppliers, such as contacting persons employed by the supplier in relation to deliveries.
TYPOGRAFICS uses personal data for the performance of its contracts with (independent) service providers, e.g. for contacts relating to the contracts that have been outsourced to the service providers.
TYPOGRAFICS uses personal data to promote its products and services, for example by sending promotional emails and newsletters.
TYPOGRAFICS uses personal data received through its Pixels or its Cookies to better target and personalise its advertisements to the right individuals who may be served by its products and services. TYPOGRAFICS uses personal data to obtain information about which persons visit its websites, search for or use its services and products, and how its websites, products and services are responded to.
TYPOGRAFICS uses personal data, including information about interests of data subjects, their online activities and connections, to offer its advertisements, products and services to a broad but selected audience that is interested in, for example, visiting its website or purchasing one of its products.
TYPOGRAFICS uses personal data to secure both its website (transaction fraud practices) and its premises. By using Cookies and Pixels, TYPOGRAFICS obtains an overview of the traffic to and from the website and the transactions that take place on it. In this way, payment fraud via TYPOGRAFICS products can be monitored to guarantee a secure payment system. Outside its office spaces, TYPOGRAFICS uses camera surveillance systems to ensure the security of office spaces where personal data are stored and to detect possible problems.
Access to the personal data used by TYPOGRAFICS shall be limited to those persons with whom TYPOGRAFICS cooperates closely and who are required to carry out tasks or assignments related to those personal data.
In addition, TYPOGRAFICS shares personal data with all (government) agencies that must be provided with the personal data of the data subject in order to comply with the law or an agreement.
Where the data subject has concluded an agreement with TYPOGRAFICS, TYPOGRAFICS collects and uses the data necessary for the implementation of that agreement.
The personal data TYPOGRAFICS uses to provide (for example, via direct marketing messages), personalise (for example, tracking the click behaviour to provide targeted advertising) and improve (for example, new updates on licences) its products and services fall within its legitimate interest of developing and offering innovative products and services.
The personal data TYPOGRAFICS uses to communicate about (problems related to) its products or services, including through customer service, are part of its legitimate interest to support and maintain its products and services.
The personal data that TYPOGRAFICS uses to provide marketing communications fall within its legitimate interest of promoting its products and services.
TYPOGRAFICS uses personal data for purposes determined by law, such as tax and VAT legislation.
In certain cases, TYPOGRAFICS will request your consent to use personal data, for example to send newsletters.
TYPOGRAFICS stores personal data for as long as it is necessary to achieve the aforementioned purposes. Personal data used for a purpose that no longer exists shall be deleted by TYPOGRAFICS.
If the right to be forgotten (see below) is validly exercised by the data subject, TYPOGRAFICS shall delete the personal data without delay.
TYPOGRAFICS shall further determine the duration of the processing on the basis of the limitation periods and retention periods prescribed by law.
TYPOGRAFICS restricts access to personal data to its personnel, service providers and commercial partners within the Belgian territory, who need these personal data to perform their tasks and assignments for TYPOGRAFICS.
In addition, TYPOGRAFICS provides physical protection of personal data, such as the installation of anti-burglary systems and fire extinguishers.
TYPOGRAFICS also provides for the protection of electronically processed personal data through, inter alia, installation of antivirus software, limitation of access to personal data and use of user names and passwords.
With respect to the personal data used by TYPOGRAFICS on the basis of the data subject's consent, the data subject has the right to withdraw his or her consent at any time. The data validly used by TYPOGRAFICS prior to the withdrawal of consent shall not be affected by this withdrawal.
The above rights are not absolute rights. There are legal restrictions on the exercise of these rights, which TYPOGRAFICS may invoke if the data subject wishes to exercise his right.
Provided that proof of identity is furnished (copy of identity card), the data subject may exercise the above rights with respect to his personal data free of charge by means of a written, dated and signed request addressed to TYPOGRAFICS at the above contact address. TYPOGRAFICS shall respond to the request of the data subject within a period of one month, which, depending on the complexity of the request, may be extended by two months. TYPOGRAFICS shall provide a reasoned decision in respect of any request that is rejected or answered within a period of time exceeding one month.
Finally, the data subject has the right to lodge a complaint with the Belgian data protection authority or to lodge an appeal with the Belgian judicial authorities if he discovers breaches of data protection legislation.
9. If TYPOGRAFICS intends to further use the collected personal data for purposes other than those set out above, it shall inform the data subject thereof prior to said processing, unless the new processing is compatible with the original purpose for which they were collected. Where appropriate, TYPOGRAFICS shall provide the data subject with information regarding this other purpose and any relevant further information.
In the event of amendments to this privacy statement, TYPOGRAFICS shall inform the data subject.
HAMME, May 2018